Due to high volume of new clients booking and not showing up, all new clients are required to hold their first two appointments with a credit card. If you do not have a credit card, a deposit for half of the service costs will be required. If your appointment is missed, 50% of the service cost will be billed; no other charges will be made on the card. If you have paid a deposit, that amount will be applied to the service cost. If proper notice is provided for the cancellation or rescheduling of an appointment, you may request a refund of the deposit; please see the Cancellation policy for more information on this.